Privacy Policy

Privacy Policy

Marina Utility Services LLC
Effective Date: May 26, 2026

Marina Utility Services LLC (“Marina Utility Services,” “we,” “our,” or “us”) operates the Marina Utility Services mobile application and related services (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect information when users access our Platform.

1. Information We Collect

Account information, service and asset information, QR scan activity, maintenance records, photos, scheduling information, device information, IP address, diagnostics, and optional location information.

2. How We Use Information

Provide services, associate QR codes with assets, dispatch service requests, improve platform performance, process subscriptions and payments, send notifications, and maintain security.

3. Sharing Information

We do not sell personal information. Information may be shared with authorized operators, service providers, payment processors, cloud providers, analytics providers, or when required by law.

4. Data Security

We implement commercially reasonable safeguards but no system is fully secure.

5. Data Retention

Information may be retained as needed for services, legal compliance, audits, backups, and operational history.

6. User Rights

Users may request access, correction, deletion where permitted, or export of information.

7. Children’s Privacy

The Platform is not intended for children under 13.

8. Third Party Services

Third-party integrations are governed by their own privacy policies.

9. Notifications

Users may receive service alerts, maintenance reminders, and system notifications.

10. Policy Updates

We may update this policy periodically.

11. Contact